If you were an electrician or a carpenter, you would have a toolbox full of the tools you need to do your job. You might have a favorite tool, but that would not stop you from making use of the full array of your other tools.
When it comes to communication, we often tend to rely on language at the expense of the rest of our communication toolbox. Language is one of the main traits that sets human beings apart. Yet, we communicate with one another in other ways as well such as tone of voice, facial expression, eye contact, and posture.
Evolved leaders are not only aware of these other means of communication but also they use nonverbal tools mindfully and deliberately to reinforce their message. This lifts the value of your communication and your value as a leader.
Published on Forbes on Sep. 20, 2018
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